There are many moving pieces that keep a remote or global team running efficiently, and thankfully, the tools that allow for virtual collaboration have improved exceptionally. But noise-related hurdles still happen in a world where one teammate may be sitting quietly at their desk and another in the back of a honking cab. Now RingCentral’s(Opens in a new window) AI is smoothing out the bumps and making it even more cohesive for a business to thrive. Voice over Internet Protocol (VoIP) is a reliable and secure way to unify a virtual workspace across phone, video, and messaging. It’s easy to set up and solves the issues of fragmentation, along with the added bonus of saving money.

Feel Like Everyone Is Sitting in the Same Room

A VoIP allows teams to easily communicate from anywhere, any place, anytime. The only problem? Background noise. Sounds from a multitude of environments — busy airports, home offices, cars — can create distractions. To minimize disjointed noises, like a dog barking outside, RingCentral offers AI-powered noise reduction(Opens in a new window) so everyone can feel more present. With this product, driving down a loud highway or an adorable pup barking for a treat won’t distract coworkers and the team can stay on top of business. 

Waste Less Time Remembering to Mute/Unmute

Instead of toggling between sound off and on to reduce background noise — on top of everything else going on in your brain during a meeting — RingCentral offloads the task to AI. With one click, this ingenious feature automatically detects and filters out ambient noises picked up by your microphone during phone and video calls, such as traffic, unrelated conversations happening near you, and dogs barking, among many other sounds. You can set background noise reduction to “always on” or dynamically turned on and off. 

Put Your Best Voice Forward with Clients

In client-facing meetings, you want to be as polished as possible. For starters, RingCentral makes it simple for people outside your business to connect. RingCentral Rooms can integrate with other apps so clients can jump right into a Zoom or Webex meeting with one click. Going a step further, AI-enabled noise reduction adds extra (Opens in a new window)finesse(Opens in a new window) to video meetings(Opens in a new window). Clients can stay focused on a sales pitch and you can take notes in one-on-one meetings without anyone hearing clicking keyboards.

Keep Everyone on the Same Page 

Sometimes it can be hard to keep up in a meeting even if you’re taking nonstop notes, especially when a meeting is lively and energetic. Likewise, if someone on your team misses a meeting or runs late, catching them up can be a waste of time. For a minute-by-minute recap, RingCentral uses AI to automatically generate summaries. The Advanced(Opens in a new window) (Opens in a new window)Meeting(Opens in a new window) Insights(Opens in a new window) feature records both written and video transcripts, including a highlights reel and an AI-generated list of keywords for scannable takeaways. 

Make Conversations Easier to Follow

Another handy, AI-enabled feature from RingCentral is Live Transcription which provides running closed captions, like subtitles in a movie. You can get the gist with the sound off or download the transcript after a meeting for reference. If you do business overseas, it can also make the conversation easier to follow for non-native English speakers. 

No matter where you’re located, AI is bringing back a sense of connection and team spirit to the virtual workspace, while correcting for the tiny things that make us human. Learn more about how RingCentral(Opens in a new window) can streamline your team's remote collaboration.